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We're here to help

Support for growers, not ticket queues

Most issues clear up with a quick reset or a look at the guide below. For anything else, the team is a message away.

Try these first

The app won't detect a disease on a clear photo

Make sure the leaf fills most of the frame and is photographed against a plain background in good light. Very blurry or heavily shadowed photos reduce detection accuracy.

The app feels stuck or is behaving oddly

Use the built-in App Reset from the settings menu to clear local app state. This resolves the majority of one-off issues without affecting your installed APK.

My crop isn't in the selector

CropGuard currently supports Apple, Corn, Tomato, Potato, Peach, Pepper, Strawberry, Cherry, and Grape. More crops are added over time — let us know which one you need via feedback.

Sharing a report over WhatsApp isn't working

Confirm WhatsApp is installed and up to date on your device. The share action hands off to your installed messaging apps directly, so it depends on them being available.

Talk to the team

Reach Aurora Software Labs

For anything the guide and FAQ above don't cover, contact us directly and we'll get back to you.

Have a suggestion instead?

Feature ideas and feedback go a long way — tell us what you'd like to see next.

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